Questions about Always Eyes

We replace old lenses with new once.

Select your lenses and give us your prescription. We then send you a prepaid shipping label. Ship us the glasses. We will custom make new lenses, fit them back into your frames and send them back to you.

We accept all major credit cards, including HSA and FSA, Paypal, Afterpay (Pay Over Time- interest free.

Yes, we can. Please contact us and we will gladly supply you with a bill that includes the number.

For the reasons outlined above, we’re 40% cheaper on average than your local optician. With zero difference in quality.

To get your prescription, please contact your local optometrist.

New prescription lenses start at $99!

Currently we do not accept insurance.

You can check the status of your order by logging into your account.

If you need to make changes to your order for any reason, please contact us ASAP.

Returns: We are making lenses just for you, we are unable to sell them to someone else if you change your mind. If you decide you want a different option or coating, we have to remake the entire pair of lenses from scratch. Therefore we cannot accept returns.

Re-makes: If we did anything incorrectly, we will happily re-make your lenses to the specs you provided us. You have 30 days from the day you receive your new lenses to notify us if anything is wrong.

Priority shipping is always free.

It will take anywhere between 7 to 10 business days.

Unfortunately we don't at this time.

Yes! We offer an expedited shipping option for $10, which you can select during checkout.

All of our lenses are of the highest possible quality. We source our lenses from only the most renowned manufacturers across the world.

We currently service all frame brands.

Yes! We can make tinted or mirrored lenses for any glasses, turning your eyeglasses into sunglasses easily.

By creating an account, you can not only store all of your shipping and billing info, but can also store your (and your family members) prescription. This makes for a very quick and easy process for future orders. Your account also allows you to track your order every step of the way.

Making an account is easy, just click the sign in button at the top of the page and you will be directed to the account creation page.

To reset your password, click on the sign in button. Then click on the link forgot your password.